For the latest answers and solutions, browse the FAQ category/tag on our main blog page to see our most common questions and issues tackled. We’ll keep this FAQ as updated as possible and, since YGOO is constantly evolving, please excuse us if we miss something and, by all means, let us know if we do. Thanks for checking back in and we hope you find this information very useful!
Yu-Gi-Oh! Online Community – Frequently Asked Questions (Some data may be obsolete Yugioh-Duelpass.net information.)
- What are the best options for online Yu-Gi-Oh! duels?
- Is Yu-Gi-Oh! really just for kids (I hear Magic the Gathering or Naruto TCG are better)?
- What’s up with all this non-YuGiOh content?
- Should I be offended that you called me a geek?
- Why am I unable to use PayPal to place my order? **
- Is there anything I can do to increase the chances of the PayPal option being enabled on my account?
- Can I have a free duel pass? ***
- Can I use PayPal?
- Want to duel me?
- Why is there a delay in duelpass delivery lately?
- Why is there a shortage in card supplies?
- Why is my telephone necessary?
- What is better: traditional duelpasses or “duelkeys”?
- If I upgrade to Yu-Gi-Oh! Online Duel Evolution (YgOO Version 2), will I lose my cards and Duel Points (DP)?
- Who do I contact if I am having technical issues with YGOO?
- Why can’t I find what I am looking for on the official YGOO site?
- Why can’t I purchase DP from Konami’s site? How can I get duel passes?
- Which do you like better: the old YGOO or the new one?
- How does one send private messages on the new Yu-Gi-Oh! Online Duel Evolution?
- Where did the free duel lobby go?
- Where can I get free duel passes or YGOO hacks? **
- Is it possible to use SMS payments for global transactions *
A. Now that we no longer sell Duel Passes, our recommendations may carry a little more weight (at least we hope that’s the case)! Web cam duels have always been an option for those that can’t afford the time to duel face-to-face but the risks of cheating and other administrative headaches make this a less viable option. At the time of this writing (2011), Yu-Gi-Oh! 5D’s Decade Duels for the XBox 360 is probably the best option when it comes to getting real bang for your buck; however, you won’t get the fun of the endless events and constant updates that comes with being part of the Yu-Gi-Oh! Online community.
Both the XBox 360 and PC games allow you to duel NPCs (Non-Playable Characters) for free so it’s worth giving Yu-Gi-Oh! Online Duel Accelerator and Decade Duels a look (or another look if you have checked them out previously). We understand that most folks are on a budget these days so the console route may be the best way to go; however, be ready to do lots of dueling or at least obtain some of the DLC card packs before you can beef up your favorite deck builds/recipes. Now, we always hear about third-party apps for online duels and such. Use those at your own risks but we much rather stick to the malware-free, tried-and-true stuff; besides, a game is only as good as it’s third-party support (i.e. the presence of a strong community)!
The Nintendo DS Yu-Gi-Oh! video games are probably the cheapest right now. They’re FREE to play online. We cannot recommend web cam and independent/unofficial Yu-Gi-Oh! TCG online sites due to security concerns and ease-of-use issues. This includes SetoKaiba.com and similar services. If it’s not endorsed by Konami or Shonen Jump, you may use these online Yu-Gi-Oh! games at your own risk.
A. First, here’s our official DPO disclaimer: the opinions expressed on DPO are those of our team members and are not necessarily those of Yu-Gi-Oh!, Konami, Shonen Jump, or any affiliates, intellectual property owners, publishers, developers, and other first parties. Now that we have that out of the way, allow me to say that I I’ve played TCGs and CCGs for well over two decades now. While MTG (Magic the Gathering) is arguably the first on the scene, I don’t think it is necessarily the best.
As an Anime, Yu-Gi-Oh! is enjoyable but not for everyone. Consider it an acquired taste. Surely, it is marketed mainly towards kids and us grown-ups have to temper our expectations a bit more since it is a bit formulaic and lacking on substance/story. As a TCG/ Yu-Gi-Oh! can definitely compete with the big names in the TCG/CCG industry. Even without the introduction of synchro summons and the more complex game mechanics, Yu-Gi-Oh! is very much an in-depth strategy card game.
I enjoy Yu-Gi-Oh! because it’s not a game driven by fat wallets. In MTG, usually the person that can afford the ultra rare, super-expensive cards will win, unless they are completely incompetent. The MTG community is far more elitist so it’s not a game that welcomes the masses. Yu-Gi-Oh! can be picked up by virtually anyone but it is a thinking geek’s game so you can’t just play wildly and win. You need to train, practice, and really give it a chance.
I love that a truly remarkable duelist can take a few packs of Yu-Gi-Oh! cards and build a deck that can give even the most expensive, cheesy decks a real run for their money. I’ve won many duels myself mixing up random cards and ignoring the cookie-cutter themed decks we see out there. To me, that makes for a very balanced, inviting game. Yu-Gi-Oh! is great fun, win or lose, if you know what you are doing.
I say that Yu-Gi-Oh! is more inviting than most strategic games because it’s easier to learn. MTG and comparable games have intimidating mechanics that may turn off beginners, along with the snobbery of the veteran players. That said, is Yu-Gi-Oh! for kids? Not at all. It’s great for everyone but, as you mature as a person and a gaming geek, you’ll appreciate it for different reasons. What makes a game “better” is purely subjective.
If you like to spend lots of money and rub your expensive cards in someone’s face, Yu-Gi-Oh! is probably not for you. If you like to have fun, meet friendly geeks, and not have to blow your life’s savings away into what, for most, is just a hobby, then Yu-Gi-Oh! TCG is definitely worth exploring. Either way, I’ll gladly delete any comments from people calling us Yu-Gi-Oh! fans “gay” or “childish”. Really? Let’s grow up, folks.
A. While we will still center our content around the Yu-Gi-Oh! Anime and TCG universe, we’ve noticed that our top-ranking content resides with all things related to Anime, Manga, and video games. We’ll remain fundamentally the same but will cater to a wider audience. As such, some questionable content may be unavoidable. We will not guarantee DPO will never have NSFW (Not Safe For Work) or NSFK (Not Safe For Kids) content since the nature of Anime, Manga, and video games has always been very diverse, especially now. Parental guidance is suggested. We’re all for family-friendly fun but we also appreciate our more mature geeks here on DPO. Thank you all for your continued support!
A. Not at all. As far as we at DPO and NoF are concerned, geeks are cool. The spirit of geekdom is enjoying unusual and perhaps non-mainstream things but geeks are becoming more mainstream these days, ironically. Just look at the shows The Guild and The League – those are, without a doubt, geeks! They are passionate about things that, for the average person, may seem silly. BTW, we heart Felicia Day and Michele Boyd.
Though some would use “nerd” and “geek” interchangeably, I believe there is a distinction. We at DPO try to remove the stigma of geeks being losers, whether you’re a video game geek, Anime geek, Manga geek, or what-have-you. Be proud of your geekyness and embrace it! We geeks avoid the beaten paths and make our own paths. It’s all about total OWNAGE, whether you triumph in PvP action or discover rare findings.
If we call you a geek, consider it one of the highest compliments possible!
A. Before we can accept PayPal business from a new or unverified customer, various verifications must return with satisfactory results. Anything questionable in the reports we run can warrant an order cancellation or request for alternate payment. You’ll notice MoneyBookers is our preferred payment processor. The reason for this is that, as merchants, we can offer this option and keep prices competitive for our customers. We also find that MoneyBookers is much more secure for both payees and payers. It is mutually benefit to setup an account with MB rather than use the standard PayPal that one may be accustomed to.
Unfortunately, since PayPal is so popular, there are many exploits that have been well-documented. Most fraud that small businesses deal with often comes from using a pay processor such as PayPal. This is not in any manner a way of saying that PayPal is not a great service but we do feel additional layers of security are necessary to ensure the best and safest shopping experience time and again.
That being said, we try to verify all new (to us) PayPal accounts in 2-3 business days. This turn-around can be sooner (usually is) or later, depending on how busy we get. Let me reiterate that, even if your PayPal account is verified, we must perform our third-party checks to validate all provided data before any goods and services can be exchanged. As such, we reserve the right to reject any business that provides reasonable doubt or uncertainty. Once you create an account and provide us with your credentials, we can enable PayPal as a pay option for you, contingent upon your no negative data being reflected in the reports and tests that we run.
A. Though we strongly urge all our customers to consider other payment options that not only save them money by cutting out hefty transaction costs but ALSO give them a more secure consumer channel, we understand that the covenience of PayPal and consolidating finances can drive the need to use of their service. If it is your intention to use PayPal and no other service, the #1 thing I can recommend is that you use an e-mail address on PayPal that matches the account you use with us and correspond to us with.
Free e-mail accounts are typically flagged by most pay processors by default, simply because anyone can create an account. It’s also possible to hijack accounts or spoof e-mail accounts so we do not leave the e-mail address synch as the end-all check BUT it does weigh heavily into everything that we factor into the PayPal account verification process. Other things we look at include payment history, credit scores, and anything of the sort. I want to personally assure you that we do not invade anyone’s privacy. All the data that we pull up is public territory.
The long story made short here is this: make sure that everything you give us is consistent. If you suspect anything may come up that may cause some concern, feel free to submit an explanation in advance and we’ll consider it. Again, I reiterate that there are no guarantees. If inconsistencies occur, we will work with you as much as possible but priority will go to those that work with us to ease the process. Just because one order is delayed, doesn’t mean the rest should be too. It’s all in the name of fairness. Put yourselves in our shoes or those of another customer.
A. We’ll do better than that: we will share a little-known secret with you. Yu-Gi-Oh! Online now has a FREE practice duel lobby (limited time only). You won’t get ranked by dueling in there but something is better than nothing. We’d love to give out more freebies and prizes but we are still a very small shop even if we are one of the TOP 10 worldwide suppliers. In the future, we will do some contests so stay tuned for that.
A. Certainy but keep in mind that your payment will not be accepted if any security flags are set off. This includes the use of IP spoofers, proxise, free e-mail address, fake telephone numbers, and the like. Before the PayPal option becomes available, there is an extensive pre-screening process so, if you want to skip out on the hassle of it all, go with Moneybookers. The MB option is pretty much PP with more security features, better rates, and a much more user-friendly interface. Why not switch? It can be as fast as five minutes! BTW, we noticed that this question has been addressed several times but it is also asked ten times as much so we are making sure folks are paying attention here by repeating this critical message. *wink*
A. We love to duel our customers but we’re busy folks. We are considering implementing a duel challenge and ladder system on yugioh-duelpass.net so that we can schedule such duels easily. For now, you’ll just have to see if you catch us on YGOO. I think it’s pretty easy to figure out what my game handle is but I won’t expose my team members. Ha! Be sure to take advantage of our new challenge page to duel our team and supporters as well!
A. With the shift to USB duel passes, supplies on cards are scarce. They are still being published and are in circulation but it’s hard to get your hands on them. We are one of the resellers that employs the most trusted supply channels and, even with those connections, we can’t keep up 100% supply continuity. The good news is that we have found some new suppliers and hopefully they can commit to our standards of quality so that we can develop a brilliant business relationship!
A. Well, part of it is what was just mentioned. The hardware duel pass is more convenient in some cases so some suppliers are pushing for that more. We like to give our customers flexibility in the cards they receive and the fact that we e-mail the codes rather than ship them is a big advantage for us. Keep in mind that the USB devices are great but you do not get the cards you get with the core duelpasses. There have also been reports of DOA (dead on arrival) issues so, really, the option is a good one but, as there is with anything, there are pro’s and con’s to assess.
A bigger reason why YGOO DP’s are hard to find is because it is still a cult game of sorts which means that mainstream retailers will not carry it. As the demand grows, the supply shrinks. That’s really at the heart of the issue here but that is a good thing because that means new people for you all to duel and more chances that you will see less cookie-cutter recipes and more wild stuff like a Level 2 ONLY monster deck – imagine that originality! ;o)
A. We require a one-time telephone validation once a customer exceeds a certain amount of order volume (in dollars, not units purchased). Other things may trigger this but, essentially, the reason we do this is simple: it helps us crack down on cases of identity theft, information falsification, and other foul play. Reducing our capital loss helps us keep prices competitive and build our business more so we can offer different services. Sadly, people that try to exploit the system don’t think about the next guy so they ruin it for everyone.
A. This question is purely subjective but I will say this: with traditional duelpasses, you don’t have to worry about shipping and handling. We’ve received many reports of DOA (dead on arrival) hardware with the USB duelpass keys. Technically, these are supposed to be easy-to-use but we’ve found people breaking them before the cards and points even complete transferring. On that end, it depends what you are comfortable with and how fast you need DP.
The USB duelpass devices are cheaper, on average, than buying actual cards. The major trade-off aside from the delivery time is the fact that you will get some random cards whereas with the traditional card system you get to pick what you get. Admittedly, there are some nice cards in those random sets, including one of my (Yogizilla) personal favorites: Dark World Lightning (straight from the Elemental Energy card series). There are rumors that future card packs will include more cards from Rise of Destiny, Flaming Eternity, and The Lost Millenium. I don’t know abotu you but that excites me since those are some of my favorite of the more recent YGO expansions.
In any case, the duelpass keys are more affordable if you can get them at a local store or have the time to wait for a delivery; otherwise, go for regular cards. That’s just our recommendation. To us, it comes down to the process. Our unique approach is to e-mail the codes and cut out the need for shipping and handling; waiting for backorders is enough as it is and, with the growing demand for DP, backorders are inevitably more frequent. Few other vendors do this which is why we really advocate traditional duelpasses over keys, though we have sold all types of passes. Feel free to sound off on this because your opinions help us determine what to focus more on.
A. This is one of my favorite things about upgrading to the new Yu-Gi-Oh! Online: you keep everything! In fact, YGOO Duel Evolution gives you a lot more community features such as more profile options, customizable avatars/characters, a more complete chat interface, and a fully-functional friends list. Ah, on that last note, you DO lose your friends list in the upgrade but, since it is easier to find people now, you can easily rebuild it so no worries!
A. Many folks have made the mistake of e-mailing us regarding their issues with the online game but your best bet is to go to the official Konami site for YGOO. Though we’ll often help steer our customers in the right direction for simple problems, we must make the disclaimer by stating that we are not in any way affiliated with Konami; that is, beyond being one of their major resellers internationally, especially in the US and Canada. Generally-speaking, e-mail support takes a while so always check for other FAQ’s, announcements, and the like first.
A. The chances are that you, like many of us have done in the past, have gone to yugioh-online.com and not yugioh-online.net, which are two very different sites, it turns out. I blame the cyber squatters that are trying to make a dime off of domains that they never had any intention of using but that’s a whole different story. Another big thing to watch out for is choosing the right flag/country in the front page as that can change content completely depending on what you are looking for (especially if you are trying to purchase DP).
A. This can be a few things but, typically, it means that you are either in the wrong section of their site or you live in a country where Konami does not sell duelpasses directly. One may ask “why would Konami turn down business like this” and the answer is simple: they want to make YGOO more attractive to resellers as that is what helps make a product more popular. Some call it viral marketing, others just call it smart business. Bless your hearts, Konami decision makers!
A. My cop-out statement is this: both are good in their own regards. For a more complete answer, read our YGOO2 review. We’ll tackle that question better in that article/post!
A. YGOO2 handles messaging with an effective tab system. Just about everything about chat has been fixed, including the weird random spikes and character lags. Private messages are still cumbersome, however: type “/NAME MESSAGE” where “NAME” is replaced with the destination party’s YGOO handle/screen name. Those that are used to IRC may find this weird but some MMORPG’s use a similar system so it shouldn’t be TOO bad to get used to. Yay for chat tabs!
A. Well, we all knew the free duel lobby was not going to stick around. It’s nice in theory but there are just too many cheap people out there that would exploit the system and put honest, hard-working folks out of business. All good things must come to an end, as they say. I’d say that Konami found some good middleground by adding more perks to the game and leveling out the playing field. All the bonus cards and competitive opportunities make the game much more fun for novices and experts alike. We suspect that Konami will do the free practice lobby thing again when the next major upgrade is on the horizon… Or when they want to increase their user base. Until then, you can always create a new account…
A. We realize that the younger folks out there will disregard this message but here goes: DO NOT trust anyone promising YGOO hacks or free duel passes. Most of these promises lead to ugly things such as spyware, viruses, account phishing, and more. If you do not scare easily, then perhaps we can appeal to your sense of pride. Only losers try to cheat a system made to be accessible by all. You don’t want to be a loser, do you? Of course not! If you really like the game, clean someone’s yard, make $20, buy a Duel Pass or two, then reward yourself with a slice of pizza and some soda pop. We definitely frown down upon cheaters since we feel that it defeats the spirit of gaming which, to us, is simply fun for all.
A. As Yu-Gi-Oh! shops become more and more scarce, we have become a bigger international supplier; however, we do not provide SMS as a payment option currently. SMS is still relatively new and, from a business perspective, it may cost us more to maintain, which means increases in prices passed onto our customers. For international business, we recommend Moneybookers. If you use PayPal, in my humble opinion, Moneybookers is a great improvement on many levels. I use it for my personal transactions whenever possible and have never had a problem whereas, with PayPal, you can run into lots of problems. Moneybookers protects buyers and sellers alike while PayPal tends to just tell you “buy at your own risk” and leaves you alone. If we see enough business come in by way of SMS, we’ll definitely consider that. Please, by all means, send us messages explaining why you think it is a worthwhile feature to implement – we’re open to suggestions! For the time being, we have every base covered so it all comes to how much research our customers do. We are safe, we are trusted, we are as secure as they come but don’t take our word for it – ask around!
I believe that covers the main questions. I should add more later and, as I said, I’m looking to do a FAQ. If you have any questions you’d like to see more thoroughly addressed, please e-mail me at firstname.lastname@example.org and I’ll be more than happy to consider your addition for our list!! My main goal with this post is to assure you that we have YOUR best interest in mind throughout all the standards we have implemented in our daily operations.
Again, any time you want to know something, please comment on the appropriate blog/topic or shoot us a line. Thanks for stopping by – don’t forget to tell your friends!